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GJS Internship: IT Product Support Specialist - 3 Months

Employer Details

Southampton Solent University
East Park Terrace
LIS, RM 045
Southampton
Hampshire
SO14 0RU

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Job Location

County: Hampshire
Town: Southampton
Postcode: SO14 0RU
The GJS Graduate Internship programme is a new funded scheme to offer graduates the chance to work in businesses & gain valuable employability skills. The scheme is aimed at unemployed graduates, ideally from 2008 or 2009.

***You must have permission to work in the UK for the duration of the internship period.***

You must be registered with the GJS website to apply for the internships.


The Employer:
New Media Software develops software communication products that are sold though a number of partners and distributors throughout the world.


The Opportunity:
The successful candidate will join our busy technical support team and help our customers and partners install and use our products. Support cases are dealt with by phone, email and by use of remote support tools.
The company has invested in an online self service portal that is designed to enable customers to access support information 24 hours a day, 7 days a week. The Intern will take an active role in producing problem solutions and other useful customer information for publication on this support portal.

Towards the end of the Internship, there will also be an opportunity to work with our pre-sales team, who deliver pre-sales support to our resellers and customer presentations.
The company plans to recruit full time staff in June, so this Internship could lead to a permanent position.

Essential skills
• Completion of a computer related degree
• Excellent written and verbal communication skills
• Time management and ability to work in a team
• Experience using MS Office and Web based applications

Desirable skills
• Experience of Local Area Networking, mapping drives, IP communications, etc
• Administration and Management of MS Server 2003 / 8
• Adobe Flash
• Manipulating image and graphic files


To apply:
If you are interested in finding out more about this exciting opportunity please register with the GJS website, or simply log in and attach your CV with along with a covering letter explaining how you think you will benefit from this experience.

Please see our FAQs for further information: http://tinyurl.com/GJSIntern


Job Details

Application Deadline: 22/02/2010
Positions Available: 1
Salary: £5K - £10K
£870 per month
Full/Part Time: Full Time
Job Type: Internship
Reference No: #6836
Sectors: Administration and General Management, Advertising, Marketing, PR and Sales, IT



The application date for this Job has passed