Pride of workmanship

Pride of workmanship is the gratifying sense of having done good work. It is an element of job satisfaction .

One of the key principles in the philosophy of management W. Edwards Deming is that workers have a right to pride of workmanship :

12a. Remove barriers that the hourly worker of his right to pride of workmanship. The responsibility of supervisors must be changed from sheer numbers to quality.

b. Remove barriers that rob people in management and in engineering of their right to pride of workmanship. This means, inter alia , abolishment of the annual gold merit rating and of management by objective . [1]

In Out of the Crisis (1982), Deming Argues That pride of workmanship is more significant to workers than “gymnasiums, tennis courts, and recreation areas,” [2] and That barriers to pride of workmanship are a major obstacle to cost reduction and quality improvement. [3]

Economist Thorstein Veblen advocated for the transfer of control of the world of financial and business people to engineers, who were most likely to be driven by pride of workmanship and curiosity. [4]

During the Industrial Revolution , the factory system destroyed the workers’ traditional way of life, depriving them of pride of workmanship, among other things. In the late 18th and early 19th centuries, workers responded by destroying machines and factories in what were called the Luddite revolts. [5]

References

Quotes

  1. Jump up^ Deming 2000, p. 24.
  2. Jump up^ Deming 2000, p. 125.
  3. Jump up^ Deming 2000, p. 83.
  4. Jump up^ Tool 1988, p. 61.
  5. Jump up^ Hunt 2016, p. 65.

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