Connections (agency)

Connections Was a UK Governmental information, advice, guidance and service support for young people aged thirteen to nineteen (up to 25 for young people with learning difficulties and / or disabilities), created in 2000 Following The Learning and Skills Act . [1]

There have been Connections Centers around the country – which are usually supported in the area of ​​education, housing, health, relationships, drugs, and finance.

Connections is no longer a coherent National Service following the announcement of changes in the delivery of careers in England by the Coalition Government.


Connections was formally The Careers Service, which had its organization altered throughout the Conservative government’s privatization process in the mid-1990s.

During the period of Labor Relations, the service has become more focused on the delivery of targeted services.

One interesting initiative was the introduction of the Connections Card .

Following the election of the Conservative / Lib Dem Coalition the future of Connections was called into question. It is no longer clear whether or not it has a long-term future. Where Connections is Retained Localizing Divergence Around Branding and Delivery. In many parts of the country Connections no longer exists. Government guidance [2] stated that “there will be no need for local service providers”. The new career is referred to as the National Careers Service which was established on April 1, 2012.

Perceptions of the service

A 2010 research report by the National Youth Agency and the Local Government Association [3] noted that some young people were unclear about the role and function of connected people.


Through this process, it has been directly provided by the local government (via regional offices) to private careers companies. This meant the government was more easily able to use services for the creation of the Connections service. The service was originally designed by professionals from a range of backgrounds (careers advisers, youth workers, counselors, health workers, teachers, etc.). However, it has not been possible to access the funding for these other professions. The result was that the careers service in England was abolished and replaced by Connections, But it was made up predominantly of career guidance professionals and was not really the multi-disciplinary organization originally envisaged. However, Connections Services is typically associated with many other services, such as Young Offenders Team (YOT), Teenage Pregnancy Workers, Children’s Services, Housing Associations, Job Centers, and others.

From 1 April 2008 Responsibility for providing Connections Services was more than just the Connections Partnerships. Some things to take in-house services, others to commission services from other providers. The brand however, remained. [4] [4] As a result, there was very little in terms of uniformity. Berkshire Connections, for example, was run differently, and structured differently, to Surrey or Oxfordshire Connections.

There were 47 Connections Partnerships throughout the country. These partnership services are managed by the local level, bringing together all the key youth support services in their area. The partnership offices managed the Connections Centers in their locality. [4]

Following early public spending cuts under the Coalition Government Connections services were badly hit. In many areas the service vanished altogether, while in others the service remained. Typically support for the NEET group has been funded by the local authority, but the careers element of the Connections service was eventually devolved to schools.


Principally, Connections offered an impartial, client-centred, careers, information and guidance service. The staff are known as Connections Personal Advisers, and are trained to provide confidential advice and practical help related to a wide range of issues. The concern was a professional that was a jack of all trades, master of none, with many ex-career guidance professionals in particular concerned with their expertise and knowledge. of career guidance. [5]

A web site, Direct Connections , offered information on various topics of potential interest to young people in England. Connections also offered one-to-one support by phone, SMS , and instant messaging . [5]

Information sharing policy

Consent has been nominally sought after, and has had a statutory or common law duty to do so. [6] Such consent was not necessary limited in scope, or length of time in effect. Consequently, confidentiality may not be guaranteed.

Information sharing powers were granted under sections 114 to 121 of the 2000 Learning and Skills Act , section 115 of the Crime and Disorder Act 1998 and section 12 of the Children Act 2004 .

See also

  • Special education in the United Kingdom
  • Dyslexia support in the United Kingdom


  1. Jump up^ Whittaker, Martin (2001-03-23). “Confidants with connections” . TES Magazine . Retrieved 2009-07-05 .
  2. Jump up^ Statutory Guidance for Local Authorities on Targeted Support Services for Young People (April 2011)
  3. Jump up^ Hibbert, T. (2010). Face-to-face What young people think about information, advice and guidance. National Youth Agency.
  4. ^ Jump up to:c Bawden, Anna (2007-05-15). “Connections faces disconnection” . . Retrieved 2009-07-05 .
  5. ^ Jump up to:b Brennan, John (2004-07-01). “Why is the Connections service not working?” . The Independent . Retrieved 2009-07-05 .
  6. Jump up^ “Study Case 3: The Connections Service” . Department of Constitutional Affairs.

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